Frequently Asked Questions

Everything you need to know about Psalmix

Getting Started

Content & Music

Safety & Values

Pricing & Billing

Family & Parental Controls

Technical Support

About Psalmix

Still have questions?

Our support team is here to help. Reach out anytime.

Frequently Asked Questions

Getting Started

What is Psalmix?

How do I sign up?

What devices can I use?

Can I try before I buy?

Content & Music

Is this just Christian music?

Who creates the music?

What genres are available?

How often is new music added?

Can my teens actually enjoy this?

What are maturity levels?

Safety & Values

How do you ensure content is safe?

What exactly do you filter out?

Can I trust this for my family?

Do you have parental controls?

Pricing & Billing

How much does Psalmix cost?

What is included in the free trial?

Can I cancel anytime?

Do you offer refunds?

What payment methods do you accept?

Family & Parental Controls

How does the Family plan work?

Can I create profiles for my kids?

Can I see what my kids are listening to?

Can kids add their own music?

Technical Support

I am having trouble streaming. What should I do?

Can I download music for offline listening?

Does Psalmix work with Alexa/Google Home?

Why cannot I find a specific song?

How much data does streaming use?

About Psalmix

Who runs Psalmix?

Why AI-generated music?

How is Psalmix different from other Christian streaming services?

Is my data private?

Still have questions?